Privacy Policy

1. Privacy Policy

The use of this website is subject to this Privacy Policy and the User should review the terms of each new use in order to check whether they agree with it.

2. Personal Data

WORKCOM, LDA guarantees the respect for the privacy of the Users.

WORKCOM, LDA collects your data by telephone, in writing or through its website, with your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services.

Some personal data are mandatory and in case of lack or insufficiency of such data, WORKCOM, LDA cannot make the product or service in question available and therefore WORKCOM, LDA will inform the Users of the mandatory nature of the supply of such data.

WORKCOM, LDA will collect and process the personal data necessary to provide services and/or products, dealing with such data such as name, address, telephone number or mobile phone and e-mail address.

In accordance with current legislation on the protection of personal data, the data collected by WORKCOM, LDA will be processed and stored electronically.

The personal data you provide will be kept on file by WORKCOM, LDA, the company responsible for processing the data, for the following purposes:

a. Celebration and execution of the contract regarding the products selected by the user;
b. To satisfy users requests;
c. To provide the user with information about WORKCOM, LDA,products, the sending of commercial messages by e-mail or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as through telephone contact, unless the User has objected when collecting the data;
d. Information and marketing actions.

The User may modify his/her preferences regarding the sending of such commercial communications by sending an e-mail togeral@workcom.pt as well as indicating his/her opposition.

3. User

The User guarantees that the personal data provided are true and accurate, and undertakes to notify any changes to them. Any loss or damage caused to this website or to the person responsible for the website or to third parties as a result of incorrect, inaccurate or incomplete information on the registration forms shall be the sole responsibility of the User.

4. Confidentiality

WORKCOM, LDA, with headquarters at Av. República Ed República 1 H, Ed República 1 H, Alcoitão, the company responsible for the file, undertakes to maintain the confidentiality of the user’s personal data and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the above address.

5. Subcontractors and Transfer of Personal Data

Personal data, including traffic data, databases and other operations, may be hosted, shared and communicated to other WORKCOM, LDA, under legally defined terms and conditions.

WORKCOM, LDA may also use subcontractors for all or part of the purposes indicated above, as well as for maintenance, hosting and management of its computer systems and equipment, under the terms allowed by the legislation that regulates the processing of personal data, being these entities obliged to keep secrecy and to guarantee security in relation to the data of WORKCOM, LDA customers to which, for this purpose, they have access, not using such data for any other purpose, or for their own benefit, nor relating them to other data that they possess.

In cases where User data are transferred or hosted in other WORKCOM, LDA. companies, the levels of security and protection will not be lower than those provided by WORKCOM, LDA.

6. Communications of Personal Data

AWORKCOM, LDA is committed not to give away to external entities the personal information of the Users. AWORKCOM, LDA will only share your personal information with the consent or if required by law, in the following cases:

· With the partners so that they can assign the advantages and benefits associated with their campaigns and promotions;
· When required by law, to the competent judicial entities.

Any processing of personal data will be done in accordance with the applicable legislation.

7. Data Retention

Your personal data will be stored and kept only for the minimum period necessary for the purposes for which they were collected or further processed, or for the period of time authorised by the National Data Protection Commission after which they will be deleted.

8. Right of Access, Correction, Opposition and Elimination

Under the terms of the applicable Portuguese legislation, the User has the right to access their personal data, and may request their correction or addition, in writing to Av. República Ed República 1 H, Ed República 1 H, Alcoitão 2645-143 ALCOITÃO or via e-mail geral@workcom.pt.

The User may also, at any time, object to the processing of the data, with the exception of data strictly necessary for the provision of service, and/or request the deletion of their data for marketing purposes, by contacting WORKCOM, LDA, in writing to Av. República Ed República 1 H, Ed República 1 H, Alcoitão 2645-143 ALCOITÃO or via e-mail geral@workcom.pt.

9. Right to Data Portability

The User has the right to receive personal data concerning him/her which he/she has provided to a controller, in a structured, commonly used and automatically readable format, and the right to transmit such data to another controller, in accordance with current legislation on the protection of personal data.

10. Cookies

Cookies are small software tags that are stored on your computer through your browser, retaining only information related to your preferences, not including, as such, your personal data.

On this website we use cookies, which are small text files with information about your navigation on this site and whose main purpose is to improve your web experience. You can find more information about the cookies we use, their purpose and other information of interest in the following link: Cookies Policy

By accepting this Privacy Policy you agree to the use of cookies on this site and described on the page indicated above.

11. Security Measures for Personal Data Protection

The protection and safeguarding of the personal data of the Users is a basic element in the way WORKCOM, LDA provides its services. In this way, several security measures have been adopted, of technical and organisational nature, in order to protect the personal data made available to us against their dissemination, loss, misuse, alteration, unauthorised treatment or access, as well as any other form of illicit treatment.

12. Final Provisions

WORKCOM, LDA reserves the right, at any time, to change or readjust this Privacy Policy, such changes being duly advertised on our website.

If you have any questions or concerns about the Privacy Policy or how WORKCOM, LDA collects and handles your personal data you may contact us by email geral@workcom.pt or by registered letter to Av. República Ed República 1 H, Ed República 1 H, Alcoitão 2645-143 ALCOITÃO.